Carla Travel S.L.

Terms of Payment and Cancellation

TERMS OF PAYMENT

  1. 1. BANK TRANSFER - attached is the Proforma Invoice
  2. 2. REVOLUT: tel. +34649242894
  3. 3. Credit Card

CHANGES AND CANCELLATIONS

Changes and cancellations accepted as often as necessary, limited to 24 hours prior to service delivery on business days and office opening hours. From (Monday-Friday) 9:00-14:00 and from 17:00-19:00 on Saturday from 9:00-14:00. Except for the Granada tour, as tickets to the Alhambra are non-refundable once paid, which is non-cancelable.

In case of cancellation, the refund will be made within 24 hours on working days via the same route as the payment was made.

Less than 24 hours before travel, cancellations or changes are not accepted and fees are 100%, payments are non-refundable.

*MANDATORY CANCELLATIONS CONFIRMATION FROM THE ORGANIZER BY EMAIL

Reservation fee:

To make a reservation we charge 100% of the fee. If you wish to receive an invoice, please provide the details for the invoice.

The reservation will be made upon receipt of payment confirmation, provided there are still places available. If this is done within the next 24 hours - the place is guaranteed and blocked for your reservation from today for 24 hours.